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  • I am 18 years or older and duly authorized by the telephone account owner to make changes to and / or incur charges on this telephone account.

  • I understand there is a monthly recurring charge of $14.95 that shall be labeled "Tech Support Services" and will appear on my local phone bill on the ESBI bill page as billed on behalf of Traveller Information Services or LiveOnTheNet, 200 Clinton Ave. Suite 806, Huntsville, AL 35801. AT&T End Users: You have the right to dispute the Traveller Information Services or charges billed on your local telephone bill. You are not legally responsible for Traveller Information Services or charges incurred by minors or vulnerable adults without your consent. Your local telephone service will not be disconnected because you fail to pay a charge by Traveller Information Services or, except that nonpayment of certain regulated telecommunication charges may result in disconnection of sercie in Alabama, Florida, Georgia, Kentucky, Louisiana, South Carolina and Tennessee. Enhanced Telecommunications Service Providers may employ other agencies to collect delinquent charge, even if your local phone company has previously adjusted them from your telephone bill.

  • I understand that I may cancel at any time.

  • I understand that to cancel or inquire I may call toll-free 1-877-896-7678 or fax to 256-705-7100

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  • CONSENT TO USE ELECTRONIC RECORDS: Businesses like LiveSupport are allowed to keep records in electronic, rather than paper form. By accepting this online offer, you agree you have signed this contract online and that you will receive information about your account electronically, as well (via email, our web site, etc.). If you ever withdraw your consent, such information will be provided to you via paper copies, at no additional charge.

  • SCOPE OF CONSENT: Your consent applies only to this particular offer, on this occasion. If you enter electronic contracts with us or another online vendor in the future, you should be given another, new opportunity to consent for that specific business relationship.

  • WITHDRAWING CONSENT: You may withdraw your consent to use electronic records at any time, by notifying us via phone, fax, mail or e-mail at the contact information provided below.

  • HARDWARE/SOFTWARE REQUIREMENTS: LiveSupport's services and administrative records are generally provided to customers via the World Wide Web, e-mail, online chats, etc. As such, they are available to anyone using standard, commercial-off-the-shelf software and Internet access. However, if any difficulties arise in accessing/updating either our services or our administrative records - or if you would simply like to correspond via paper in the future - please contact us at our toll-free Customer Service number or via fax, email or postal service. We are happy to make sure you get the information or action you need in the manner most convenient to you. There is no fee for such assistance.

You may contact us any time at:
200 Clinton Ave. Suite 806
Huntsville, AL 35801
Fax : 256-705-7100

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